Frequently Asked Questions

Frequently Asked Questions

  • Complaints procedure

    It is always possible that something does not go entirely as planned. We advise you to first report any complaints to us by emailing info@3banden.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

  • Replacing a tartare and cue repair

  • In addition to our other services, we also replace cue tips and perform various cue repairs. Because this is precise and meticulous work, we do this exclusively by appointment. You can simply drop off your cue or spare tips and pick them up later the same day. We take the time to carry out every repair with attention and craftsmanship. This ensures a high-quality result that allows you to play with confidence again. After all, good work requires the right care and precision. Costs:
  • Leather tips €12.95
  • Layered tips €29.95
  • Surcharge for Frederic Caudron tips is €5.
  • Ferrule replacement €15.95
  • Installing 3Lobite System and other extensions €19.95